Learning outcomes
At the end of the program, you will be able to:
- Use and analyse customer and supplier data
- Manage international business relationships
- Communicate effectively in both French and English in intercultural contexts
- Coordinate services and lead a professional network
- Organize, monitor, and follow up on the execution of international contracts
- Assess the impact of strategic decisions
- Identify risks, manage their coverage, and handle claims and disputes
- Monitor and control processes and documentation flows
- Evaluate service performance and supplier offers
- Propose improvements to operational management
- Design and analyse performance dashboards for operations management
- Conduct monitoring of the company’s global environment
- Analyse and summarize information on a target market
- Identify and define market entry strategies for a target market
- Contribute to adaptation strategies linked to the company’s international development
- Participate in commercial prospecting activities
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